Refund policy

Refund & Return Policy

Effective Date: July 2, 2026

At Miniwynk, every product is carefully crafted and inspected before it reaches your little one. As our baby clothing comes into direct contact with delicate skin, we maintain strict hygiene standards while ensuring a fair and transparent return process.

Returns

We accept returns only under the following circumstances:

You received a damaged product.
You received a defective product.
You received an incorrect item.
Your order was incomplete or missing an item.

To initiate a return, you must contact us within 48 hours of delivery with clear photographs or an unboxing video showing the issue.

Once your return request is approved, the product must be returned in its original condition. After the returned item passes our quality inspection, you may choose either:

A full refund to your original payment method, or
Store credit for future purchases.

Exchanges

We offer size exchanges within 7 days of delivery, subject to the following conditions:

The product must be unused, unwashed, and unworn.
All original tags, packaging, and accessories must be intact.
The requested replacement size must be available in stock.

If the requested size or product is unavailable, store credit valid for 6 months will be issued.

Items Not Eligible for Return or Exchange

For hygiene and safety reasons, we cannot accept:

Washed, worn, or used products.
Products returned without original tags or packaging.
Products showing stains, odors, damage, or signs of use.
Sale, clearance, or promotional items, unless they are damaged, defective, or incorrect.
Gift cards, where applicable.

Refunds

Approved refunds are processed within 5–7 business days after the returned product successfully passes our quality inspection.

Refunds are issued to the original payment method used for the purchase. The time required for the amount to reflect in your account depends on your bank or payment service provider.

Shipping Charges

Original shipping charges are non-refundable unless the return is due to our error, including damaged, defective, or incorrect products.
A nominal logistics fee may apply for size exchanges, depending on your delivery location.

Quality Assurance

Your baby's comfort and safety remain our highest priorities. If your order has a genuine manufacturing defect or we have made an error in fulfilling your order, we will work to resolve the issue promptly and fairly.

Changes to this Policy

Miniwynk reserves the right to update or modify this Refund & Return Policy at any time. Any changes become effective immediately upon being published on our website.